Social Listening Agent

We miss mentions and lose leads or PR issues.

Monitors brand mentions across platforms, summarizes sentiment, flags urgent posts, and sends to the right team.

Social MonitorSentiment AnalysisAlert SystemEmail Notification

Chat with AI Agent

I need you to monitor my brand mentions across all social media platforms, analyze the sentiment of each mention, identify any urgent posts that require immediate attention, and send alerts with summaries to the appropriate team members via email.

I'd be happy to help you set up comprehensive social media monitoring with sentiment analysis and automated alerts! To get this system configured properly, I'll need to gather some information from you. First, can you tell me which specific brand names, product names, or keywords you want me to monitor for mentions?

I want to monitor mentions of 'TechFlow Solutions', our main product 'CloudSync Pro', and also track keywords like 'data synchronization' and 'cloud storage solutions'.

Perfect! Now I need to set up the team routing and notifications. Can you provide me with the email addresses and roles of the team members who should receive different types of alerts? For example, who should handle customer service issues, marketing opportunities, and PR crisis situations?

Sure! For customer service issues, send alerts to Sarah Johnson at sarah.johnson@techflow.com. Marketing opportunities should go to Mike Chen at mike.chen@techflow.com, and for PR or crisis management, contact Emma Rodriguez at emma.rodriguez@techflow.com.

Great team setup! Now I need to connect to the social media platforms. I'll need you to authorize access to monitor Twitter, Facebook, Instagram, LinkedIn, and Reddit. Would you like me to send you the authorization links for each platform so you can grant monitoring permissions?

Yes, please send me all the authorization links. I'll make sure to approve access for all those platforms.

Excellent! Here are your authorization links: Twitter API auth, Facebook Graph API auth, Instagram Basic Display auth, LinkedIn Marketing API auth, and Reddit API auth. Once you've authorized those, I have a few more settings to configure. What urgency criteria would you like me to use? For example, should I prioritize mentions from accounts with over 10,000 followers, posts with high negative sentiment scores, or mentions containing specific crisis keywords?

Flag as urgent any mentions with strongly negative sentiment, posts from accounts with over 5,000 followers, and anything containing keywords like 'lawsuit', 'breach', 'hack', 'fraud', or 'scam'. Also prioritize mentions that get more than 50 engagements within the first hour.

Perfect urgency criteria! For the sentiment analysis, would you like detailed sentiment scores in the email alerts, or just simple categories like positive, negative, and neutral? Also, how frequently would you like to receive summary reports - daily, weekly, or only when urgent issues arise?

I'd like detailed sentiment scores from 1 to 10 in the alerts, and send me a comprehensive weekly summary report every Monday morning. For urgent issues, send immediate alerts but also include them in a daily digest at 9 AM.

Excellent! Let me confirm the complete setup: I'll monitor 'TechFlow Solutions', 'CloudSync Pro', 'data synchronization', and 'cloud storage solutions' across all five platforms. Customer service alerts go to Sarah, marketing to Mike, and PR to Emma. Urgent flags for negative sentiment, 5K+ followers, crisis keywords, and high engagement. You'll get detailed sentiment scores, immediate urgent alerts, daily 9 AM digests, and weekly Monday summaries. Should I activate this social media monitoring automation now?

Yes, that sounds perfect! Please activate the automation.

Your comprehensive social media monitoring system is now deployed and actively scanning all platforms! You'll start receiving alerts and reports according to your specified schedule. The AI agent is monitoring your brand mentions 24/7 and will ensure the right team members get notified immediately when attention is needed.

How it works

Monitoring: The system continuously scans multiple social media platforms including Twitter, Facebook, Instagram, LinkedIn, and Reddit to detect any mentions of your brand, products, or relevant keywords.
Collection: All detected mentions are automatically collected and organized in a centralized database with timestamps, platform sources, and user information for comprehensive tracking.
Analysis: Each mention is processed through sentiment analysis algorithms to determine whether the tone is positive, negative, or neutral, providing valuable insights into public perception.
Prioritization: The system identifies urgent posts based on factors like negative sentiment, high engagement, influencer status, or specific crisis-related keywords that require immediate attention.
Routing: Mentions are automatically categorized and assigned to the appropriate team members, such as customer service for complaints, marketing for positive feedback, or PR for crisis management.
Notification: Team members receive instant email alerts containing mention summaries, sentiment scores, urgency levels, and direct links to respond quickly and effectively to important conversations.

This agent is currently in development.

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Common Questions

An AI Agent is an automated system that can understand instructions, take action, and complete workflows across apps, tools, and blockchains without human input for each step.

ChatGPT gives you answers. ActlysAI Agents actually do the work for you, whether it’s monitoring wallets, sending follow-ups, or managing recurring tasks. No more copying and pasting between tools.

Not at all. You describe your workflow in plain language, and the AI builds and runs it for you. You can manage, edit, and improve workflows with zero technical skills.

Anything from sending sales emails and scheduling meetings to monitoring crypto wallets, claiming airdrops, syncing calendars, tracking expenses, and more. If it’s digital and repetitive, an AI Agent can likely do it.

We’re building integrations with web apps (e.g., Gmail, Slack, Notion, Google Sheets), SaaS tools (e.g., CRMs, marketing platforms), and Web3 services (e.g., Ethereum, Solana, Wallets, DEXs). Support expands weekly.

We don’t share your data. All API keys, credentials, and wallet info are encrypted and controlled by you. Agents only access what’s required for the tasks you assign.

Yes. You can deploy and manage multiple agents for different roles, for example, one for finance tracking, another for customer support, and a third for DAO governance monitoring.

Pricing is still being finalized. We plan to offer a free tier with basic usage, and paid tiers based on agent complexity, execution volume, and integrations.

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